Subject: New Reply Received - Re:
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 02:56:21 +0000

Hi Mohd Salman,  The customer has responded to the ticket.  Re:   Ticket comment <div style="direction: rtl">برجاء الرد</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote></blockquote>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 01/01/2021, at 2:32 AM, aya mansour &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="rtl">
<div style="direction: rtl">مش فاهمه حاجه معلش !!</div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote>On 31/12/2020, at 4:54 PM, Max Fashion &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="rtl">

				
	
	<table class="content" border="0" cellpadding="0" cellspacing="0" style="max-width: 620px; width: 100%; font-family: Helvetica, Arial, sans-serif; background: #ffffff;background-color:FFFFFF" align="center">
		
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																				تم إتمام عملية الإرجاع 
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									<a href="https://www.maxfashion.com/kw/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" style="display:inline-block" rel="noreferrer">
									<img style=" border:0; margin:0" alt=" Max logo" src="https://i1.lmsin.net/website_images/ar/current/emails/logo-max.png" width="90"></a>
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												<td colspan=" 2" style="padding:15px 0 0 0">حمّل تطبيقاتنا الآن</td>
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												<a href="https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" target="_blank" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
												</td>
												<td align=" right" style="padding:5px 0 0 15px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" target="_blank" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<td align=" left" style="padding:2px 10px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" style="text-decoration:none;color:#202020" rel="noreferrer">ايفون</a>
</td>
												<td align=" right" style="padding:2px 0 0 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" style="text-decoration:none;color:#202020" rel="noreferrer">اندرويد</a>
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				<div class="content"><table border=" 0" cellpadding=" 0" cellspacing=" 0" width="
	100%" style="background:#242428;background-color: 242428">
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											font-size:14px; line-height:16px" width="100%">
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<span class="navMenu">
													<a href="https://www.maxfashion.com/kw/ar/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">النساء</a></span>
													<span class="navMenu">
													<a href="https://www.maxfashion.com/kw/ar/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">الرجال</a></span>
													<span class="navMenu">
													<a href="https://www.maxfashion.com/kw/ar/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">البنات</a></span>
													<span class="navMenu">
													<a href="https://www.maxfashion.com/kw/ar/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">الأولاد</a></span>
													<span class="navMenu">
													<a href="https://www.maxfashion.com/kw/ar/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff; padding:10px 6px;word-wrap:normal" rel="noreferrer">الأحذية</a></span>
													<span class="navMenu">
													<a href="https://www.maxfashion.com/kw/ar/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">الإلهام</a></span>
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					                                    														مبلغ الإرجاع في الطريق
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																				                                	هلا Aya Abul Leil، قمنا بإتمام عملية رد  المبلغ للإرجاع    <span style="color:#00b9e5">1000396207</span> للطلب
						                                	<span style="color:#00b9e5"><a href="https://www.maxfashion.com/kw/ar/my-account/order/8224245220?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_KW_ar" style="color:#00b9e5;text-decoration:none" rel="noreferrer">8224245220</a></span>.
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																													إليك كيف يتم رد مبالغ الإرجاع:
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															<td width="30%" align="left" style="padding-left: 10px">
															<div style="font-size: 15px; color: #202020; padding: 0; line-height: 20px; margin: 0">السعر الكلي</div>
</td>
															<td width="40%" style="padding-right: 15px" align="right">
															<div style="font-size: 15px; color: #202020; padding: 0; line-height: 20px; margin: 0">الوصف</div>
</td>
															<td width="28%" style="padding-right: 15px" align="right">
															<div style="font-size: 15px; color: #202020; padding: 0; line-height: 20px; margin: 0">المنتج</div>
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												<td align="center" style="padding: 0 0 15px 0; border-bottom: 1px solid #eeeeee"></td>
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													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size: 13px">
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<tr>
															<td width="30%" style="padding: 20px 10px 0 0; color: #3d4648; font-weight: 600; direction:rtl" align="left">
															        						   									 4.95  د.ك.‎‎
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="right">  <strong>ماكس</strong>  </td>
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="right">  بنطلون رياضي سادة بخصر مطّاطي وتفاصيل جيب  </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl" align="right">اللون: أزرق </td>
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																			 																		        	      المقاس: 
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl" align="right">الكمية: 1</td>
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<tr>
																		<td align="right">
																																				<a href="https://www.maxfashion.com/kw/ar/p/162043183?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_KW_ar" rel="noreferrer">
																																																						<img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/A20DKJ02BLUEMEDIUM-A20DKJ02-MXSS20231019_01-2100.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px">
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															<td width="30%" style="padding: 20px 10px 0 0; color: #3d4648; font-weight: 600; direction:rtl" align="left">
															        						   									 4.5  د.ك.‎‎
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="right">  <strong>ماكس</strong>  </td>
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="right">  قميص بارز الملمس سليم فيت بياقة عادية وجيب على الصّدر  </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl" align="right">اللون: بنى </td>
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																			 																		        	      المقاس: 
																		        	     																		        	     L

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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl" align="right">الكمية: 1</td>
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																																				<a href="https://www.maxfashion.com/kw/ar/p/162769341?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_KW_ar" rel="noreferrer">
																																																						<img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/C20WFS65BROWNMEDIUM-C20WFS65-MXWIN20040920_01-2100.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px">
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													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size: 13px">
														<tbody>
<tr>
															<td width="30%" style="padding: 20px 10px 0 0; color: #3d4648; font-weight: 600; direction:rtl" align="left">
															        						   									 6.52  د.ك.‎‎
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															<td width="40%" style="padding: 15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color: #3d4648; font-size: 14px; font-family: Helvetica, Arial, sans-serif">
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="right">  <strong>ماكس</strong>  </td>
																	</tr>
																	<tr>
																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="right">  حذاء رياضي سهل الارتداء بارز الملمس  </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl" align="right">اللون: رمادي </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl" align="right">

																			 																		        	      المقاس: 
																		        	     																		        	     44

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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl" align="right">الكمية: 1</td>
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</table>
															</td>
															<td width="28%" align="center">
																<table border="0" cellpadding="0" cellspacing="0" align="right" width="100%">
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<tr>
																		<td align="right">
																																				<a href="https://www.maxfashion.com/kw/ar/p/162848345?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_KW_ar" rel="noreferrer">
																																																						<img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/LPCC5330GREYDARK-LPCC5330-MXSS21120520_01-2100.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px">
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												<td align="center" style="padding: 10px 0 0 0; border-top: 1px solid #eeeeee"></td>
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															<table width="100%" border="0" cellspacing="0" cellpadding="0">
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<tr>
															    <td width="50%" align="left" style="line-height:20px;text-align:right">
															
															       <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:right">
															          <tbody>
<tr>
															          		<td style="font-family:Arial, Helvetica, sans-serif;line-height:25px;font-size:14px;color:#333333;direction: rtl" align="left">
																				<strong>15.97  د.ك.‎‎</strong>
																			</td>
																	  		<td style="font-family:Arial, Helvetica, sans-serif;line-height:25px;font-size:14px;color:#333333;direction: rtl">
																				المجموع
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															          	<td style="font-family:Arial, Helvetica, sans-serif;line-height:25px;font-size:14px;color:#333333;direction: rtl" align="left">
															            	<strong>15.98  د.ك.‎‎</strong>
															            </td>
															            <td style="font-family:Arial, Helvetica, sans-serif;line-height:25px;font-size:14px;color:#333333;direction: rtl">
															            	المبلغ الكلي لعملية الإرجاع
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															            .المنتجات التي تم إلغاؤها أو إرجاعها غير مؤهلة لنقاط شكرنز
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                                     		<img src="https://i1.lmsin.net/website_images/misc/[email-masked]" alt="" style="width: 50px;height: 50px;display: inline-block;vertical-align: middle;margin-left: 15px">
                                            <span style="font-size:16px;text-align:left;font-family:Arial, Helvetica, sans-serif; color:#3F3F3F;display: inline-block;vertical-align: middle">
                                            إليك رمز القسيمة:</span>
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                                            <span style="background-color: #F1F1F1;border-radius: 3px;text-align: center;font-family:Arial, Helvetica, sans-serif;font-size:16px;width: 70%;margin-left: 5%;display: inline-block;vertical-align: middle;padding: 10px 0;color: #000000; font-weight: bold">82242452202385094271</span>
                                            <span style="font-family:Arial, Helvetica, sans-serif;font-size:18px;width: 25%;display: inline-block;vertical-align: middle;text-align: center; direction: rtl">
                                                قيمة القسيمة
                                                <br>
                                                <b style="font-size: 21px">15.98  د.ك.‎‎</b>
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                                        	<div>&lt;82242452202385094271&gt;</div>
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<td style="color: #9EA3A9; font-size: 15px;font-family:Arial, Helvetica, sans-serif;line-height: 20px;text-align: right;direction: rtl">
                                             استخدم هذه القسيمة عند التسوق ماكس منتجات أونلاين أو داخل المتجر.
                                             هذه القسيمة سارية حتى: 01 يوليو 2021.                                             تطبق <a href="https://www.maxfashion.com/kw/ar/termsandconditions?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_KW_ar" style="text-decoration: underline" rel="noreferrer">الشروط والأحكام</a>.
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		<td style="padding:0 15px 15px 0; font-size:15px; font-weight:700; text-align:right;color:#242428"><span class="aligntext">هل تحتاج إلى مساعدة؟ ابقِ على اتصال</span></td>
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<strong>تابعنا على</strong> مواقع التواصل الاجتماعي</div>
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										<a href="https://www.facebook.com/MaxFashionMENA" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
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<strong>راسلنا الآن</strong>، وسوف يصلك الرد في أسرع وقت ممكن </div>
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										<a href="mailto:[email-masked]?Body=Contacted" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
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					solid #eeeeee; max-width:290px; min-height:95px;background-color:
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<strong style="direction: rtl;display: inline-block">اتصل بنا على 18-00-871.</strong> <br>على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
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										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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											<div style="margin:0; padding:0; line-height:20px; text-align: right">غرّد لنا بصفحتنا على تويتر<strong>@maxfashionMENA</strong>
</div> 
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										<a href="https://twitter.com/maxfashionMENA" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
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								© 2017 ريتيل وارلد ليمتد </span></td>
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							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.maxfashion.com/kw/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">سياسة الخصوصية</a>  |
						    <a href="https://www.maxfashion.com/kw/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_KW_ar" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">الشروط والأحكام</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1943669