Subject: New Reply Received - Conversation with زهرا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jan 2021 13:16:33 +0000

Hi Mohd Salman,  The customer has responded to the ticket.  Conversation with زهرا  Ticket comment <br>
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Dear Team, <br>
<br>
Thank you for reaching out to Shipa!<br>
<br>
Kindly note that you have to place a pickup order. <br>
<br>
<br>
<br>
Feel free to reach us again for any further inquiries<br>
<br>
Best Regards<br>
Your Shipa champs
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<br>
<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>1/1/2021 5:41 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1943538] - Conversation with زهرا<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement:Late Collection<br>
Order Date : <strong>Nov 26, 2020</strong><br>
Order ID: <strong>6247721629</strong><br>
Tracking ID: <strong>46389992994</strong><br>
Collection Reference ID: <strong>L12B263</strong>
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<div dir="ltr">
<strong dir="ltr">​</strong><br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 12/12/20<br>
and till now the item has not collected from the customer so kindly arrange the collection on priority basis.</div>

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<div dir="ltr">Regards</div>

<div dir="ltr">​Mohd Salman</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1943538