Subject: New Reply Received - Item missing
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 30 Dec 2020 09:50:14 +0000

Hi Mohd Salman,  The customer has responded to the ticket.  Item missing  Ticket comment <div dir="auto">
<div>Dear Sir/Madam,<div dir="auto"><br></div>
<div dir="auto"><br></div>I checked my order (#6257468662) at the store itself and found the item (Metal phone holder) to be missing. I immediately reported this at the cash counter but they did not help me. They asked me to contact customer service.</div>
<div dir="auto"><br></div>
<div dir="auto">And i would like to bring this to your attention that my order was not securely sealed. It was openly put in a shopper. Maybe because of this one item got lost. </div>
<div dir="auto"><br></div>
<div dir="auto">Kindly replace my item as soon as possible.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you.<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Dec 30, 2020, 2:07 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi sumira,<br><br>
</div>
<div dir="ltr">
<div dir="ltr">We apologize for the inconvenience caused.</div>
<div dir="ltr"> </div>
<div dir="ltr">After checking your order, we found out that your order has been delivered completely,</div>
<div dir="ltr"> </div>
<div dir="ltr">If you still believe that the item is missing please contact us again.</div>
<div dir="ltr"> </div>
<div dir="ltr">Please feel free to contact us if you have any further questions.</div>
<div dir="ltr"> </div>
<div dir="ltr">Your friends</div>
<div dir="ltr">Support Team.<br dir="ltr"><br><br><br>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1934846