Subject: New Reply Received - Oreder delivered with missing items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Apr 2021 13:07:16 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Oreder delivered with missing items  Ticket comment <div dir="auto">Dear Sir,<div dir="auto"><br></div>
<div dir="auto">It is fine by me to return this item.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Best regards,</div>
<div dir="auto">Nawaf</div>
<div dir="auto"><br></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Apr 13, 2021, 3:03 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nawaf,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us with your concern.</div>
<div dir="ltr">​</div>
<div dir="ltr">We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We will not be able to ship the batteries and charger separately now. However, if you wish we will accept a return for this item.</div>
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<div dir="ltr">We would request you to please confirm to us whether you wish us to raise a return request for this item.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2317884