Subject: New Reply Received - Re: return request 9647266944
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 17:23:50 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: return request 9647266944  Ticket comment <div dir="auto">Dear Team,</div>
<div dir="auto"><br></div>
<div dir="auto">I have not received any emails requesting for any information regarding the same, the last email was from <span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Mohammad Humayun saying that my retuned item have reached your </span><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>warehouse and the amount AED </span><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>63.69 will be refunded back in my bank account yet it hasn’t till today. </span>
</div>
<div dir="auto"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto"><font><span style="font-size:14px">Regards,</span></font></div>
<div dir="auto"><font><span style="font-size:14px"><br></span></font></div>
<div dir="auto"><font><span style="font-size:14px">Eman</span></font></div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 11 Apr 2021 at 7:19 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2377398</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Eman,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that your returns has been reached the warehouse and now after the quality check within 1-2 business days your refund for AED 63.69 will be refunded back in your bank account.</div>
<div dir="ltr">
<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
</div></div>
<div></div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2377398