Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 19:25:56 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi,</div>
<div>Attached is the item I received. Brief size should be 14 that should come along with the  bra of size 36B. Instead I received size 10. </div>
<div><br></div>
<div>Regards, </div>
<div>Afshan </div>
<div>Order no-9648622334<br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, April 9, 2021, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Afshan,<br><span rel="tempredactor" style="font-size:14px" dir="ltr">​</span>
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<div dir="ltr"><div dir="ltr">
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<span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would also request you to provide us some snapshots of the wrong item you received.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We look forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</span></div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043209885243'>40EBDD76-1B7B-46F7-AA57-F0FF7D47AABA.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2377486