Subject: New Reply Received - Over charged in online shopping!!
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 15:04:48 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Over charged in online shopping!!  Ticket comment <div>Yes, please proceed.</div>
<div dir="auto">I would appreciate that! &#128077;&#127995;</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 10 Apr 2021 at 5:42 PM, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Faiza,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We have checked the invoice and the amount which was charged from you is correct. However, due to some reason, the amount of the invoice, the shukran points burned were deducted 2 times.</div>
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<div dir="ltr">As a compensation for the inconvenience, we will provide you with an online voucher for AED 20.00 to be used with in 1 month at <a href="//maxfashion.com" rel="noreferrer" target="_blank">maxfashion.com</a>
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<div dir="ltr">Please confirm to us whether we should go ahead with the voucher preparation.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2320152