Subject: New Reply Received - please confirm if these two can be delivered by thursday 8th for sure
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 08 Apr 2021 12:06:51 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  please confirm if these two can be delivered by thursday 8th for sure   Ticket comment <div>
<div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Excellent </div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Thank and best regards </div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Rebecca</div>
</div>
<div>
<br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 8, 2021 4:04:45 PM<br>
<b>To:</b> Rebecca &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2361363] - please confirm if these two can be delivered by thursday 8th for sure
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div>Hi Rebecca,</div>
<div dir="ltr">
<div style="margin:0in 0in 0.0001pt">
<br>
</div>
<div style="margin:0in 0in 0.0001pt">
<span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">​</span><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">Thank you for shopping at </span><span style="font-size:10.5pt; color:rgb(31,115,183)"><a href="http://xxxxxxxx.com/" rel="noreferrer" target="_blank"><span dir="ltr" style="color:rgb(31,115,183)">splashfashions.com</span></a></span><span style="font-size:10.5pt; color:rgb(51,51,51)">.</span>
</div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">We apologize for the inconvenience caused.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">The refund amount of AED 79.00 &amp; AED 89.00 for order ID 9648014251, has been processed from our side to your credit card under the transaction ID 169999990132668934
 on Apr 05 &amp; Apr 07 respectively.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="color:rgb(51,51,51)">** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Once again, sincere apologies and thank you for your patience.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Feel free to get in touch with us for further assistance.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span style="font-size:10.5pt; color:rgb(51,51,51)">Your friends,</span></div>
<div>
<span style="font-size:10.5pt; color:rgb(51,51,51)">The </span><span style="font-size:10.5pt; color:rgb(51,51,51)">S</span><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">upport Team</span>
</div>
</div>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2361363