Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 15:14:13 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re:   Ticket comment <div style="direction: ltr">Thank u for ur feedback.</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 7 Apr 2021, at 5:05 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Reem,<br><br>
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">This order is not cancelled, during quality check we found out that items were not in a good condition to be sold and they were the last of their stock hence we took them out of your order. </div>
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<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why these items were cancelled and you received a notification regarding the same items.</div>
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<div dir="ltr">Hope this helps and have a great evening! Stay Safe!</div>
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<div>Your Friends,</div>
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<div dir="ltr"><span style="background-color: initial; font-family: inherit; font-size: inherit" dir="ltr">The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2365640