Subject: New Reply Received - please confirm if these two can be delivered by thursday 8th for sure
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 05:21:36 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  please confirm if these two can be delivered by thursday 8th for sure   Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hi Splash,</div>
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Reference No: TICKET NO:2354477</div>
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I have cancelled the order with your customer service.  Please refund AED 89 also.</div>
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Thanks and regards</div>
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Rebecca</div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 6, 2021 5:31 PM<br>
<b>To:</b> Rebecca &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2361363] - please confirm if these two can be delivered by thursday 8th for sure
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<div dir="ltr">Hi Rebecca,<br>
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Thanks for getting in touch with us.<br>
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We are truly sorry for the inconvenience caused to you.<br>
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We would like to inform you that in your order number #9648014251 one item (163032809 - - 2Xtremz Printed and Pleated Palazzo Pants with Elasticated Waistband) has been cancelled by the system automatically due to out of stock.</div>
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<div dir="ltr">However, your refund for AED 79.00 has been processed on 05/04/2021 with the transaction ID 169999990132668934. The amount will take 7-14 business days to be reflect back in your account.</div>
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<div dir="ltr">Our courier will contact you for the delivery of your other item very soon.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
<br>
Your friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2361363