Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 02:55:09 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi. Do you still have plans of collecting my items to be returned since its been 2 weeks already. Is it taking that long to investigate and collect my items for return n refund. </div>
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<div>Please advise if you have plans of collecting my items to be returned. </div>
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<div>I am disappointed with how you are handling this! <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 4 Apr 2021, at 3:45 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Darlene,<br><br>Thanks for your patience.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We have got an update from the courier that collection was attempted for 2 times but they did not received any response on 526426188. </div>
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<div dir="ltr">However, we request you to kindly provide your full address and any alternate mobile number so that we can forward it to the courier and ask them to collect the items on priority.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2320582