Subject: New Reply Received - I didn’t get my cash back
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 14:53:51 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  I didn’t get my cash back   Ticket comment <div>Sent from my <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwODQ1MzczOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.C9oQcuzsg-ga_imwq3fqhcdklp6iWrkl4DhL1Ibcef8"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwODQ1Mzc0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BMopJLZPb6Vt2d4-unEJpIMFJNXM1ACovqz7wW6YZ6k"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwODQ1Mzc0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HO-06F25kvf8sBc53L8G7nmYyTBy68PnGgOxakMmvuE"><br>
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<div>On Apr 6, 2021, at 3:36 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Aida,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Please be informed that your order number 8244564132, 8244564156 and 8244564158 has not be processed and are on validation cancelled and no amount has been authorized or captured for these orders.</div>
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<div dir="ltr">We request you to kindly check it with your bank and if you still believe that the amount has been deducted and not refunded back please provide us the bank statement from 23/03/2021 to 06/04/2021 so that we can check and investigate.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2361073