Subject: New Reply Received - Request for Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 06:30:55 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Request for Refund  Ticket comment <div dir="ltr">Kindly refund my money(SR 329) at the earliest. That's all that matters.<div><br></div>
<div>Thanks</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 4, 2021 at 10:55 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Talha,<br><br>Thanks for getting in touch with us.<br><br>We are very sorry for the unpleasant experience you had to face due to our service at the store. We certainly apologies for this and would like to assure you this is definitely not the kind of experience we want to offer to our customers.<br><br>However, for us to investigate we would request you to kindly allow us some time so that we can resolve the issue.</div>
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<br>Indeed you have been a loyal customer and we highly value your relationship with us. Please be assured that we have taken your feedback very seriously and forwarded this to the concerned department for a suitable action.<br><br>In case you had anymore difficulties or if there are any other concerns please write back to us and we will get it fixed for you as soon as possible.<br><br>
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<div dir="ltr"><div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2349631