Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 05 Apr 2021 08:38:39 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Why can it not be returned, the product does not fit as he advert is not totally clear on size and as in the photo it comes with extensions. I want to replace it with a baby gate that fits.</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> 03 April 2021 22:49<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: [#2343853] - Returns</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Stephen,<br>
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Thanks for getting in touch with us.<br>
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We are truly sorry for the inconvenience caused to you.<br>
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Please be informed that ​the item 160743107 - - hauck Open and Stop Safety Gate which you have purchased online comes under non returnable products.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We are sorry to inform you that the product can not be returned back.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2343853:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2343853