Subject: Re: Drop payment - 2178312
From: MOHAMMAD HUMAYUN <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 4 Apr 2021 17:58:51 -0700 (MST)

Hi Team, 

Customer email and shared the AUTH code provided by the bank 216409. Please check and verify. 

Regards, 
Humayun. 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "mohammad humayun" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Saturday, March 27, 2021 7:45:57 PM 
Subject: Re: Drop payment - 2178312 

Pls do the needful 

From: "mohammad humayun" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Saturday, March 27, 2021 6:11:56 PM 
Subject: Re: Drop payment - 2178312 

Hi Team, 

Customer has shared the AUTH code 368 for the below drop payment. Kindly update and process refund for customer. 

Regards, 
Humayun. 

From: "Mohammed Athar" <[email-masked]> 
To: "Malik Ismail" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "MOHAMMAD HUMAYUN" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Tuesday, March 23, 2021 7:41:59 PM 
Subject: RE: Drop payment - 2178312 

Hi Malik, 

I have checked with the card number & amount we have received the below payment but we must also need to check the AUTH code with the customer. 

Thanks & Regards, 

Athar Mohammed, 

Extn 3183 

From: Malik Ismail <[email-masked]> 
Sent: Monday, March 22, 2021 2:48 PM 
To: Mohammed Athar <[email-masked]>; Apoorv Joshi <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; MOHAMMAD HUMAYUN <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]> 
Subject: RE: Drop payment - 2178312 

Hi Athar, 

Please ignore below Auth code. 

Please confirm if amount received. 

Regards, 

Malik 

From: Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 22, 2021 3:32 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; MOHAMMAD HUMAYUN < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Drop payment - 2178312 

Hi Malik, 

Please check the below screenshot FYI. Auth code is not matching. 

Thanks & Regards, 

Athar Mohammed, 

Extn 3183 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, March 21, 2021 1:02 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; MOHAMMAD HUMAYUN < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Drop payment - 2178312 

Hi Athar, 

Please if amount received for below details. 

Order id 6279080037 

Authorization Code 216409 

Card Number 440533******7853 

Date 02-03-2021 

Amount SAR 350 

Malik 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, March 20, 2021 7:39 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; MOHAMMAD HUMAYUN < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Drop payment - 2178312 

External email sender, please take precaution. 

Hi Team, 

Please assist to investigate regarding the drop payment for the below mentioned details. 

Thank you for your help! 

Regards, 

Apoorv 

From: "MOHAMMAD HUMAYUN" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, March 20, 2021 9:05:37 PM 
Subject: Drop payment - 2178312 

Hi Team, 

Please find the following details for the drop payment. 

1.Amount Deducted: 350.00 SAR 

2. Date of Deduction: 2nd March, 2021. 

3. Customer's Email address: [ mailto:[email-masked] | [email-masked] ] 

4. Card number from which it has been deducted: 4405338565497853 

Kindly check and make the refund to customer. 

Regards, 

Humayun. 

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