Subject: New Reply Received - RMA not processed esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 20:11:16 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  RMA not processed esc  Ticket comment <div dir="auto">Excuse me???its been a month and you haven’t done anything!</div>
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<div dir="auto">You keep on saying the same thing.</div>
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<div>On Fri, 2 Apr 2021 at 6:49 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Lorraine,<br><br>Thanks for your patience.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We know it is taking more time than usual but please be informed that we are on it and we will make it resolve asap.<br><br>We really appreciate your understanding and cooperation. </div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2275533