Subject: New Reply Received - Return request_order 9638133438
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 12:27:12 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Return request_order 9638133438  Ticket comment <div>Hi </div>
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<div id="yMail_cursorElementTracker_1617193518373">When can i get my refund of AED 198 please? First you sent me the wrong bag, second you didnt process the return. And now after the bag has been returned I dont have my refund yet. Please advise, thank you.</div>
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<div id="yMail_cursorElementTracker_1617193539154">Regards</div>
<div id="yMail_cursorElementTracker_1617193541848">Lanie<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Mar 27, 2021 at 10:07 AM, Lanie penaso</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2823207283"><div>Hi<div id="yiv2823207283yMail_cursorElementTracker_1616825072791"><br></div>
<div id="yiv2823207283yMail_cursorElementTracker_1616825072951">It's been over a week now since the return has been made. When will the refund reflect on my debit card?<br><br>Regards </div>
<div id="yiv2823207283yMail_cursorElementTracker_1616825225327">Lanie </div>
<div id="yiv2823207283yMail_cursorElementTracker_1616825228867">
<br><div id="yiv2823207283ymail_android_signature"><a rel="noreferrer" id="yiv2823207283ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv2823207283yqt0056778932" id="yiv2823207283yqt51206"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Tue, Mar 23, 2021 at 6:32 PM, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv2823207283"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Lanie,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Please be informed that we have forwarded your concern to the warehouse and asked them to ​process the refund asap for the returned items.<br><br>We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2202798