Subject: Ticket Assigned - RE: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 08:52:20 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: We’ve received your return request. 
Kindly update the current status. Items was collected by aramex on last wednesday but still return process not initiated.

Sent from my Galaxy

-------- Original message --------
From: Splash Fashions <[email-masked]>
Date: 23/03/2021 12:57 pm (GMT+04:00)
To: Shahrukh Islam <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

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We’ve received your return request.

Hi Shahrukh Islam, thank you for getting in touch with us. Here’s how your return 1000680831 for order 9643193215 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/3901066-MENS-SLIMCT224-SPSS20311019_01-150.jpg]
SPLASH
Full Length Jeans with Pocket Detail and Belt Loops
Color: Blue
Size: 36
Quantity: 1
AED 28
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/614117050439614117-439-614117-SP20210120_01-150.jpg]
SPLASH
Bossini Full Length Textured Jeans with Pocket Detail and Belt Loops
Color: Blue
Size: 36
Quantity: 1
AED 48.3
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/3901270-MENSSLIMJE1-SPW20211020_01-150.jpg]
SPLASH
Solid Full Length Denim Jeans with Button Closure
Color: Blue
Size: 36
Quantity: 1
AED 34.3

Total   AED 110.6
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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