Subject: New Reply Received - Refund of a failed transaction
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 29 Mar 2021 17:52:01 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Refund of a failed transaction  Ticket comment <div dir="auto">Reminder #2<div dir="auto"><br></div>
<div dir="auto">Please cooperate</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 29, 2021, 15:18 Sabeel Sameeullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Kind reminder. <div dir="auto">Please provide the list of information you required.</div>
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<br><div dir="auto">Thanks,</div>
<div dir="auto">Sabeel</div>
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<div dir="ltr" class="gmail_attr">On Sun, Mar 28, 2021, 20:36 Sabeel Sameeullah &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Good Evening,<div><br></div>
<div>Your email reply got deleted by mistake, can you resend it to me so i can provide you all the financial details.</div>
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<div>Sorry for the inconvenience.</div>
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<div>Thank you</div>
<div>Sabeel</div>
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<div dir="ltr" class="gmail_attr">On Sat, Mar 27, 2021 at 11:01 AM Sabeel Sameeullah &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Sir,<div dir="auto"><br></div>
<div dir="auto">As discussed with customer support and as seen in the attached, on 2nd of March I have made the payment twice for an item. The first transaction got failed but the amount got deducted from my account. </div>
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<div dir="auto">I collected the item from the second transaction however I seek a refund of the amount SR159 which was paid from my card ending in 5111.</div>
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<div dir="auto">The order number is 6279170027.</div>
<div dir="auto">Please assist me.</div>
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<div dir="auto">Thanks, </div>
<div dir="auto">Sabeel.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2309307