Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 29 Mar 2021 04:09:29 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Product information  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Dubai Light",sans-serif;color:#0F243E'>Dear ST,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Dubai Light",sans-serif;color:#0F243E'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Dubai Light",sans-serif;color:#0F243E'>Thank for your reply unfortunately since 23 March 2021 all the reply was the same “to be shipped the item from your warehouse at earliest” its already 29 March 2021. So when
 how many days more to wait?</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Dubai Light",sans-serif;color:#0F243E'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Dubai Light",sans-serif;color:#0F243E'>Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Dubai Light",sans-serif;color:#0F243E'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Dubai Light",sans-serif;color:#0F243E'>Editha</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Dubai Light",sans-serif;color:#0F243E'></span></div>
<div> </div>
<div></div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, 28 March, 2021 3:55 PM<br>
<b>To:</b> Editha M. Malonzo &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2315167] - Product information</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Editha,<br>
<br>
Thanks for getting in touch with us.<br>
<br>
We are truly sorry for the inconvenience caused to you.<br>
<br>
​We would like to inform you that your one item has been cancelled due to out of stock. Your refund for AED 3.47 has been processed on 23/03/2021 with the transaction ID 169999990121727160. The amount will take 7-14 business days to be reflect back in your
 account.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>And your refund for AED 1.53 has been processed in your my credit account.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>However, for your other item we have forwarded your concern to the warehouse and asked them to ship the item to the store at earliest.<br>
<br>
We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
<br>
Your friends,<br>
The Support Team.</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2315167:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2315167