Subject: New Reply Received - RE: C&C TIME OUT ISSUE.
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 14:57:30 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  RE: C&C TIME OUT ISSUE.  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Farouk, </div>
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<div class="MsoNormal">The orders must be saved on time to avoid timeouts. </div>
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<a id="OWAAM4FD4AB28C4A44A88B166CD66E5B96295" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max</span></a> please ignore this request.
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<div>From: max Talateen &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, March 27, 2021 4:07 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> Abhilash Kuttalam &lt;[email-masked]&gt;; Asif Ahmad &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Alghamdi Mohammed &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: C&amp;C TIME OUT ISSUE.</div>
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<div class="MsoNormal">Dear TEAM.</div>
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<div class="MsoNormal">Kindly requesting your support as my store is facing daily issues in time outs. I have escalated this issue to IT team ticket# INC1012826 but still no response from their end. Once App is opened to check for pick orders suddenly orders
 disappear from Sahla while searching for merchandise on floor or back store.</div>
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<div class="MsoNormal">Appreciate your support.</div>
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<div class="MsoNormal"><span style="color:#7F7F7F">Farouk</span></div>
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<span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>MAX Talateen (60117)</span><span style="font-size:12.0pt"></span>
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<span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Mob: +966 58 2662476</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif'></span>
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<span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Ext : 6345
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2311065