Subject: New Reply Received - Copoun
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 11:47:02 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Copoun   Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
What about the copoun that they told me I will get it as apologizing to that mistake??? I will take it or no!!!
<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
<span id="OutlookSignature">
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
</div>
</span><br>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 28, 2021 2:44:15 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2315101] - Copoun
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Maha,<br>
<br>
Thanks for getting in touch with us.<br>
<br>
We are truly sorry for the inconvenience caused to you.<br>
<br>
We are sorry to hear that you have received a damage items on your online purchase. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">However, we can check that your refund for QAR 58.00 has been processed in your my credit account.<br>
<br>
We really appreciate your understanding and cooperation. </div>
<div dir="ltr">​</div>
<div dir="ltr">Feel free to reach us out for any further assistance.<br>
<br>
Your friends,<br>
The Support Team.</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2315101