Subject: New Reply Received - Returned items
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 15:34:38 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returned items  Ticket comment <div>Hi, thank you also for responding. Here are the details and pictures of the items that I ordered last February 13, 2021. Then the next day, feb. 14, I received a package but the items inside are not my order. I immediately contacted babyshop to inform that i received a wrong order and processed it for return. February 17, a staff picked up the wrong items for return, but until now I haven’t received yet the refund. So now I’m requesting for a refund as soon as possible. Thank you</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNTE5MTk0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VGcyWWAANwNTQFT-kviVPjX30eABhmwa6puh-wvvqVw"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNTE5MTk0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4Ag75KWVQSRvBHUYrR9o9tIuKLKLb80qSMtNOcbmFek"></div>
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<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">Wrong items</span></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNTE5MTk0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FLp1lyEiHvNMDXIyj2eXfN4QJQFACch3ATTblp2HEsQ"><br>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mar 24, 2021, at 4:50 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Diana,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, We request you to please share with us your exact order number so that we assist you with this accordingly.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2241467