Subject: New Reply Received - Wrong Delivered Order
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 02:24:55 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Wrong Delivered Order  Ticket comment <div dir="auto">Hi </div>
<div dir="auto">Kindly note that no one contacted me abou the refund of my order. It’s taking so much time. </div>
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<div>On Fri, Mar 19, 2021 at 1:04 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Hager,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that we have created a return for the item you have the issue. Our courier will contact you for the collection of the item within 1-2 business days. </div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your refund for EGP 308.10 will be refunded back in your bank account. However, as per the policy currently we do not offer exchange for the Max products.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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<div style="MARGIN:0in 0in 0pt"><span style="FONT-FAMILY:Consolas;FONT-SIZE:10.5pt"><font>Hagar Ahmed </font></span></div>
<div style="MARGIN:0in 0in 0pt"><span style="FONT-FAMILY:Consolas;FONT-SIZE:10.5pt"><font>Supervisor, Admissions Office </font></span></div>
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<strong>Misr International University<br></strong>Km 28 Cairo - Ismailia Road (Ahmed Orabi District) Cairo, Egypt<br>Tel.: 19 (miu) 19648 / (+202) 24772033-37</div>
<div>Ext.: 123<br>Fax.: (+202) 24772038</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2269575