Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 17:02:40 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
<div></div>
<div>
<div>
<div dir="ltr">
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Hi!</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<br>
</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
I did not receive a reply or refund on my account or credit.</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<br>
</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Kindly for update on the situation.</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<br>
</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Omnia</div>
</div>
</div>
<div>
<br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Omnia ... &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, March 18, 2021 10:37:19 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2236517] - Returns
</div>
<div> </div>

<div dir="ltr">
<div style='font-family:"Times New Roman",Times,serif; font-size:12pt; color:rgb(0,0,0)'>
I would like the refund to be on the credit used in the original transaction.</div>
<div>
<div style='font-family:"Times New Roman",Times,serif; font-size:12pt; color:rgb(0,0,0)'>
<br>
</div>
<div id="x_Signature">
<div>
<div>
<br>
</div>
<div>
<br>
</div>
<font><i>Omnia Arab</i></font> </div>
</div>
</div>
<div>
<div id="x_appendonsend"></div>
<div style='font-family:"Times New Roman",Times,serif; font-size:12pt; color:rgb(0,0,0)'>
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 16, 2021 2:35 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2236517] - Returns</font>
<div> </div>
</div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Omnia,<br>
<br>
Thanks for getting in touch with us.<br>
<br>
We are truly sorry for the inconvenience caused to you.<br>
<br>
​We would like to inform you that your refund for SAR 48.00 has been processed in the form of refund voucher. Your refund voucher code is 62807726879156657497 and the amount of refund voucher is SAR 48.00<br>
<br>
We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
<br>
Your friends,<br>
The Support Team.</div>
</div>
</div>

</div>
</div>
</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2236517