Subject: New Reply Received - Refund
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 04 Mar 2021 22:01:37 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Refund   Ticket comment <div>I tried from the PC /laptop but it still not working here is the picture I dnt understand why is this happening please help me to solve this <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5ODYxMzAwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jrfLK2vZqEsvVMWYweVOzzPLiqJ5yXt8bpuQHf7WF1Y">I don’t knw why my account is not showing my credit amounts and the history of my refunds before it was not like this I can see it properly everything but now a days I dnt knw y is this happening please help me with this hope u understand <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 4 Mar 2021, at 3:01 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Safira,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that as per our system the amount has been credited in your my credit account and it is showing also. we request you to kindly refresh the app or re install the app once and check it again.<br><br>You can also login through your PC/laptop to check the my credit balance.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2174126