Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 04 Mar 2021 16:07:35 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdb8960106-53ea-4170-8639-4230231d3c4f" class="inline-image-global inlined-image-cid-b8960106-53ea-4170-8639-4230231d3c4f" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5ODUwMDAxMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.O2S8XT8z-KcrkxhTeXBGSMolbgGsEK7XfYDkJrOInxo" style="width:100%;max-width:800px"><br>
</div>The encircled item is the one i ordered,  but unfortunately the one delivered is pink. I want to please just change it to blue. <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Thu, 4 Mar 2021 at 10:45, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3357497491"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div class="yiv3357497491yqt7846985648" id="yiv3357497491yqtfd93977">Hi Leila,</div>
<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that for the Baby shop items exchange is not possible but return and refund can be done for the same. However, we would like to ask you the exact item name for which you have the colour issue so that we create a return request for the same.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2173720