Subject: New Reply Received - Damaged door wardrobes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Mar 2021 13:31:32 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Damaged door wardrobes  Ticket comment <div dir="ltr">dera team,<div><br></div>
<div>not accepted, still problem not resolved, the damaged door replaced on 04-03-2021, still not correct pic attached.</div>
<div><br></div>
<div>kindly arrange for refund &amp; return at earliest.</div>
<div><br></div>
<div>regards,</div>
<div>mohammed </div>
<div>055-7951959</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Mar 3, 2021 at 2:20 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2141328</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammad Humayun : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Mohammed,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, we have checked with the following email address: and we are unable to locate any order with us. We request you to please share with us your exact order number so that we assist you with this accordingly.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043198425483'>IMG-20210304-WA0044.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2141328