Subject: Amount deducted but no order in hybris for the given amount
From: MOHAMMAD HUMAYUN <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 4 Mar 2021 03:28:04 -0700 (MST)

Hi Team, 

Ticket Id : 2178760 

Issue: Customer is complaining that amount of SAR 271.30 has been deducted from his card but we can not see any order placed or cancelled on validation for the given amount. Kindly check and assist on this. Attached the deduction screenshot sent by the customer. 

Regards, 
Humayun.