Subject: New Reply Received - Re: Share your feedback with us
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 04 Mar 2021 08:07:39 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <br>Dear Support team,<div id="yMail_cursorElementTracker_1614845543311"><br></div>
<div id="yMail_cursorElementTracker_1614845544015">Sorry for the late reply.</div>
<div id="yMail_cursorElementTracker_1614845556211"><br></div>
<div id="yMail_cursorElementTracker_1614845557095">Thank you so much for the refund.</div>
<div id="yMail_cursorElementTracker_1614845576709"><br></div>
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<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Wed, Mar 3, 2021 at 2:20, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv1053365250"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div class="yiv1053365250yqt9779322139" id="yiv1053365250yqtfd36523">
	<div dir="ltr">Dear Customer,</div>
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<div dir="ltr">This email concerns your Customer Service case # 2153354</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Genevieve,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that you have returned the item in store and received a cash value against it for AED 87.20.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2153354