Subject: New Reply Received - Unsuccessful Order / Disputed Transaction
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Mar 2021 07:41:40 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Unsuccessful Order / Disputed Transaction  Ticket comment <div dir="ltr">Kindly reply </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Wed, Mar 3, 2021 at 12:30 PM Malik Shafique ur Rehman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><br></div>this order was created in the night as follow <h1 id="gmail-m_-2929347543957649463gmail-account-section-heading" style='box-sizing:border-box;font-size:24px;margin:0px 0px 12px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-weight:400;line-height:1.1;color:rgb(31,33,35)'><br></h1>
<h1 id="gmail-m_-2929347543957649463gmail-account-section-heading" style='box-sizing:border-box;font-size:24px;margin:0px 0px 12px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-weight:400;line-height:1.1;color:rgb(31,33,35)'>Order #6279230171</h1>
<div><font color="#000000"><span style='font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px'>02 Mar 2021 - 08:11 PM</span><br></font></div>
<div id="gmail-m_-2929347543957649463gmail-account-section-heading-text" style='box-sizing:border-box;margin:0px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px'><font color="#000000"><br></font></div>
<div id="gmail-m_-2929347543957649463gmail-account-section-heading-text" style='box-sizing:border-box;margin:0px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px'><font color="#000000" style="background-color:rgb(244,204,204)">The Unsuccessful order was created in the morning  see the attached image.</font></div>
<div id="gmail-m_-2929347543957649463gmail-account-section-heading-text" style='box-sizing:border-box;margin:0px;color:rgb(166,166,166);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px'></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5ODI5MTQ0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._Ijxmth6L6NDQfXpHQ4mgwGuIyY2i6YeGdHa123zeuw" alt="image.png" width="562" height="347"><div style='box-sizing:border-box;margin:0px;color:rgb(166,166,166);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px'><br></div>
<div id="gmail-m_-2929347543957649463gmail-account-section-heading-text" style='box-sizing:border-box;margin:0px;color:rgb(166,166,166);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px'><br></div>
<div id="gmail-m_-2929347543957649463gmail-account-section-heading-text" style='box-sizing:border-box;margin:0px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px'><font color="#000000" style="background-color:rgb(244,204,204)">So these are two different transactions one is successful and this first one was unsuccessful. </font></div>
<div id="gmail-m_-2929347543957649463gmail-account-section-heading-text" style='box-sizing:border-box;margin:0px;color:rgb(166,166,166);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px'><br></div>
<div id="gmail-m_-2929347543957649463gmail-account-section-heading-text" style='box-sizing:border-box;margin:0px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px'><font color="#000000">Kindly don't take these orders as one order these are different orders. </font></div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Wed, Mar 3, 2021 at 12:24 PM Malik Shafique ur Rehman &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear Support Team,<div><br></div>
<div>This Order I made again later in the day. The transaction I am talking about is different from this one. This order I place in the night while the rejected one was in the morning. </div>
<div>The Rejected order was against my debit card. This order is against my credit card.</div>
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<div>Regards,</div>
<div>Malik Shafique ur Rehman</div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Wed, Mar 3, 2021 at 12:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Shafique,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that your order was placed successfully for which your amount has been debited. Your order number 6279230171 which was placed on Mar 2, 2021 for SAR 350.00 is successfull and it is a click &amp; collect order.</div>
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<div dir="ltr">Your order will be ready for pick up very soon, you will receive an email when the order will be ready for pick up.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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<br><div><br></div>-- <br><div dir="ltr"><div dir="ltr">Regards <br>Malik shafique Ur Rehman</div></div>
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<br><div><br></div>-- <br><div dir="ltr"><div dir="ltr">Regards <br>Malik shafique Ur Rehman</div></div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Regards <br>Malik shafique Ur Rehman</div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2178312