Subject: New Reply Received - Re: Your return request has been cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Mar 2021 11:19:23 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div dir="auto">But i had two items returned and i get a refund for one only? I am so unsatisfied with your service. I have requested the return the next day of purchase and it is now over 4 months and yet it is still unresolved even if you sent me a closed case email.<div dir="auto">Please send me the return for my second item. </div>
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<div>On Wed, Mar 3, 2021, 2:55 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Suzan,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that your refund for AED 209.00 has been processed on 03/03/2021 with the transaction ID 169999990032570238. The amount will take 2-15 business days to be reflect back in your account. <br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2167898