Subject: New Reply Received - Return of defective piece
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 02:14:49 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Return of defective piece  Ticket comment <div dir="auto">Hi,<div dir="auto">Thanks for the reply. It was offline from the store. But the defect was so that we will only recognise it if we put weight in it. It was normal in look otherwise. The strings got stretched when I take it to use and the unstitched part was only exposed then. Hope you got it. <span style="font-family:sans-serif">I am explaining this because the person in store was not good to us.</span>
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<div dir="auto"><span style="font-family:sans-serif">TIA</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 2 Mar 2021, 1:42 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Bindhya,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to ask you that your purchase was offline from the store or it was an online purchase for which you have received a damaged product.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043197368574'>20210302_051214.heic</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043197368575'>20210228_044352.heic</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2166300