Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 28 Feb 2021 23:13:44 +0000

Hi Mohammad Humayun,  
  The following message composed by you on ticket 2141176 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Arlene,      Thank you for shopping
with us.  ​   We sincerely apologies for the inconvenience you faced.     We would like to inform you that currently, you may
exchange Shoe Mart items in any Centrepoint/Shoemart store within 14 days from
the collection/delivery date providing that the item is available in the store.     Products that have a
manufacturing issue cannot be exchanged, however, a return and refund can be
done.     You can return online
purchases through the below three channels:     You can contact our
customer support team on (800-74636278) to book a return and to be notified of the
refund amount based on our return policy.     You can now drop off
your Centrepoint and Shoe Mart returns at any Centrepoint and Shoe Mart stores.
Wrap your items in their original shipping packaging and bring it along with
your invoice and or provide the order number to the store staff in the absence
of an invoice.     You can also book the
return online. You can log into your account and go to Order History. Click on
"Order number". From that page, you can see an option to return an
item. Just click on the box and follow the instructions.     Feel free to get in
touch with us for further assistance.      Your friends,  The Support Team.