Subject: New Reply Received - Received item not as ordered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 11:15:49 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Received item not as ordered  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
It's more than 2 weeks now and my bought item neither replaced nor I received refund.<span id="ms-outlook-android-cursor"></span><br>
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<div>From: Ahmed Fathy &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, February 11, 2021 10:25:30 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2026485] - Received item not as ordered
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Dear.<br>
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I've already sent my address on 4-2-2021. However, here's my address <br>
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.4405 Al Khair complex<br>
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Zaid Al khair street<br>
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Al Rawdah<br>
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Riyadh, KSA.<br>
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Phone no<a rel="noreferrer">. 0581066185</a><br>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, February 11, 2021 9:30:28 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2026485] - Received item not as ordered</font>
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<div dir="ltr">Hi Ahmed,<br>
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Thank you for patience.<br>
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We apologize for the inconvenience caused to you.<br>
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We would like to inform you that a return has been created for the item you have the issue. However for the collection an email has been sent you for updating the collection address so that collection can be done on priority. We request you to kindly update
 the address through the email.<br>
<br>
Feel free to get in touch if you need further assistance.<br>
<br>
Your friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2026485