Subject: New Reply Received - Order # 9635351635
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 09:07:33 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Order # 9635351635  Ticket comment <div dir="auto">What do you mean? The item delivered to us was wrong one. It has to be replaced to the same which we ordered or return fully as per your representative stated. I dont understand why is taking so long to resolve this.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 26 Feb 2021, 21:56 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Suhail,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Please be informed that we ​need to check with our team that the item can be replaced or not we will forward the query and as we will get an response we will update you accordingly.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2123872