Subject: New Reply Received - Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Feb 2021 12:34:03 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Dear support team,<div dir="auto"> </div>
<div dir="auto">       Sorry for the late reply. We have already returned those items. Please process the return process. </div>
<div dir="auto"><br></div>
<div dir="auto">Kind Regards </div>
<div dir="auto">Asha.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 25 Feb 2021, 03:09 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Asha,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thanks for getting in touch with us.<br><br>We are very sorry for the unpleasant experience you had to face. We certainly apologies for this and would like to assure you this is definitely not the kind of experience we want to offer to our customers.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Indeed you have been a loyal customer and we highly value your relationship with us. Please be assured that we have taken your feedback very seriously and forwarded this to the concerned department and we assure you this won't be happen again.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2125053