Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 21:22:21 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, I’ve placed an order a couple of hours ago and I’ve noticed that there’s an item that I duplicated it by mistake, so I canceled the duplicated item.. but it says that I don’t have a COD refund?? So, am I paying for the canceled item?           01:17 AM, 26th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            01:17 AM, 26th Feb                   Mohammad                   in that case the item value will be deducted from the total value of the order           01:17 AM, 26th Feb                   Mohammad                   means you need tp pay only what is delivered to you           01:17 AM, 26th Feb                     User                    Even if it says on the app that it's not deducted yet?           01:20 AM, 26th Feb                   Mohammad                   do not worry the courier guy will give you bill in that it will be updated           01:21 AM, 26th Feb                     User                    Okay great, thanks!           01:21 AM, 26th Feb                   Mohammad                   welcome           01:22 AM, 26th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:22 AM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2156377