Subject: New Reply Received - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 08:17:33 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div class="ydpdc549b9yahoo-style-wrap" style="font-family:verdana, helvetica, sans-serif;font-size:13px">
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<div dir="ltr" style="color: rgb(0, 0, 0); font-family: verdana, helvetica, sans-serif">HI ,</div>
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<div dir="ltr" style="color: rgb(0, 0, 0); font-family: verdana, helvetica, sans-serif">thanks for your reply  . but the same didn't make me happy as i want the items which you offer on your online website . simply if these items not available why you offer for purchase on sale ????</div>
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<div dir="ltr" style="color: rgb(0, 0, 0); font-family: verdana, helvetica, sans-serif">do the needful to send the same / equivalent .</div>
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<div dir="ltr" style="color: rgb(0, 0, 0); font-family: verdana, helvetica, sans-serif">waiting your delivery reference .</div>
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<div dir="ltr" style="color: rgb(0, 0, 0); font-family: verdana, helvetica, sans-serif">thanks </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, February 24, 2021, 11:16:40 PM GMT+3, Max &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Mohammad,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that your refund for SAR 37.00 and SAR 25.00 has been processed on 23/02/2021 with the transaction ID 169999990099470919. The amount will take 2-15 business days to be reflect back in your account.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2147629