Subject: New Reply Received - Order ID: 9635179197 Item Inquiry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 17:18:36 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.  Order ID: 9635179197 Item Inquiry  Ticket comment <div dir="auto">Hi! <div dir="auto"><br></div>
<div dir="auto">I go to centerpoint dfc to request to return one item. But they said return the whole item. Sad but no the same item. They told me to return to online store.</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly set for item pickup/return to my place please asap.</div>
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<div dir="auto">Nasser Sultan Lootah Bldg 1101</div>
<div dir="auto">Al Nahda 2, Dubai</div>
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<div dir="auto">25°17'30.7"N 55°22'55.4"E</div>
<div dir="auto"><a href="https://goo.gl/maps/TcGdE5ag2U7jBf2Y7" rel="noreferrer">https://goo.gl/maps/TcGdE5ag2U7jBf2Y7</a></div>
<div dir="auto">Christian Cruz 0507140378</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Chris</div>
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<div dir="auto"><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 24 Feb 2021, 12:31 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Christian,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that we can raise a return request for the item you have the issue. However, we request you to kindly confirm that if you want to return the item so that we can raise a return request for the same.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2125196