Subject: New Reply Received - hi
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 07:19:00 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.  hi   Ticket comment <div dir="rtl">
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<div class="ms-outlook-ios-signature">احصل على <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook لـ iOS</a>
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<font style="font-size:11pt" color="#000000"><b>من:</b> Max &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> Tuesday, February 23, 2021 11:21:45 PM<br>
<b>إلى:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> hi</font>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2109578</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Humayun : </div>
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<div dir="ltr">Hi Balsam,<br>
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Thanks for getting in touch with us.<br>
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We are truly sorry for the inconvenience caused to you.<br>
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<div dir="ltr">​We request you to kindly provide the exact name of the product and the website from where you are searching the product.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team.</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2109578