Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 23 Feb 2021 19:55:38 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Same problem please refund money transfer to my bank account my account number.       Sa2310000046600000133607.       Name:khadeer basha Shaik please transfer</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 23 Feb, 2021, 9:20 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2109018</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2109018<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Khadeer,</div>
<div><br></div>
<div dir="ltr">
<div>
<span>Thank you for reaching out to us and giving us the opportunity to serve you.<br> </span><br>
</div>
<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>
</div>
<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
<div>1. Screenshot Of The Issue(If Possible)<br>2. App Version/Browser Version</div>
<div>3. Android/iOS Version or Browser name</div>
<div>4. Registered email address</div>
<div>5. Country of access </div>
<div><br></div>
<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
<div> <span> </span>
</div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div>
</div></div>
<div><br></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043195476269'>Screenshot_2021-02-23-21-34-08-736_com.landmarkgroup.centrepointstores.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043195476272'>Screenshot_2021-02-23-21-28-47-139_com.landmarkgroup.centrepointstores.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043195476273'>Screenshot_2021-02-23-21-33-17-592_com.landmarkgroup.centrepointstores.jpg</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043195476274'>Screenshot_2021-02-23-21-29-56-846_com.landmarkgroup.centrepointstores.jpg</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043195476275'>Screenshot_2021-02-23-21-29-01-548_com.landmarkgroup.centrepointstores.jpg</a><br />6. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043195476276'>Screenshot_2021-02-23-21-34-27-462_com.landmarkgroup.centrepointstores.jpg</a><br />7. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043195476277'>Screenshot_2021-02-23-21-30-24-853_com.landmarkgroup.centrepointstores.jpg</a><br />8. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043195476278'>Screenshot_2021-02-23-21-30-16-563_com.landmarkgroup.centrepointstores.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2109018