Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 01:09:07 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:59 AM, 21st Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            04:59 AM, 21st Feb                     User                    I can't sign in to  my account           04:59 AM, 21st Feb                   Mohammad                   please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address. 3. Check your registered email inbox/spam folder. 4. Click on the password reset link and change your password. 5. You can login now with your new password           05:00 AM, 21st Feb                   Mohammad                   reset the password           05:00 AM, 21st Feb                     User                    Already done  and no reaction           05:00 AM, 21st Feb                   Mohammad                   what is the email you are using ?           05:01 AM, 21st Feb                     User                    [email-masked]           05:01 AM, 21st Feb                   Mohammad                   please wait           05:01 AM, 21st Feb                     User                    Ok           05:01 AM, 21st Feb                   Mohammad                   have you ordered before ?           05:02 AM, 21st Feb                   Mohammad                   please tell me the email you used in shopping account           05:02 AM, 21st Feb                   Mohammad                   ohk i got the error           05:02 AM, 21st Feb                   Mohammad                   keep the y small in your email [email-masked]           05:03 AM, 21st Feb                     User                    Yes I ordered  but from centreponit           05:03 AM, 21st Feb                     User                    And I tried capital and small no use           05:04 AM, 21st Feb                   Mohammad                   i can check that you have registered id [email-masked]           05:04 AM, 21st Feb                   Mohammad                   re attempt the reset password           05:05 AM, 21st Feb                   Mohammad                   Is there anything else I can help ?           05:06 AM, 21st Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:08 AM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2132022