Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 21:30:33 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:14 AM, 21th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            01:15 AM, 21th Feb                     User                    I didn't get the refund for this order9614902337           01:15 AM, 21th Feb                   Mohammad                   Please allow me to check it for you.            01:16 AM, 21th Feb                     User                    Ok           01:16 AM, 21th Feb                   Mohammad                   for the cancelled items right ?           01:16 AM, 21th Feb                   Mohammad                   your refund for AED 83.30.00 has been processed on 17/11/20 and AED 5.25 processed on 18/11/20 with the transaction ID 169999990031411747. The amount will take 2-15 business days to be reflect back in your account.           01:25 AM, 21th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:30 AM, 21th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2131820