Subject: Ticket Assigned - Conversation with Wriggly Pen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 19:37:11 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wriggly  Pen Wriggly  Pen                    Hello           11:18 PM, 20th Feb                   Bot                   أهلا مرة أخرى!           11:18 PM, 20th Feb                     Wriggly  Pen                    Can anyone help me           11:19 PM, 20th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            11:19 PM, 20th Feb                     Wriggly  Pen                    i have my old sukran card bt i dont know how i got new again           11:19 PM, 20th Feb                     Wriggly  Pen                    how can i change it into old one           11:19 PM, 20th Feb                   Mohammad                   please tell me your latest order number ?           11:20 PM, 20th Feb                     Wriggly  Pen                    Fc0220210003641           11:21 PM, 20th Feb                   Mohammad                   this is tracking id           11:21 PM, 20th Feb                   Mohammad                   i need order number           11:21 PM, 20th Feb                     Wriggly  Pen                    4536690949           11:22 PM, 20th Feb                   Mohammad                   Please allow me to check it for you.            11:22 PM, 20th Feb                     Wriggly  Pen                    Ok           11:22 PM, 20th Feb                   Mohammad                   currently this card is linked 1600000302134125           11:23 PM, 20th Feb                     Wriggly  Pen                    Yea           11:23 PM, 20th Feb                     Wriggly  Pen                    bt i want my old card no           11:23 PM, 20th Feb                     Wriggly  Pen                    1600000222536538           11:25 PM, 20th Feb                     Wriggly  Pen                    i want to change wit my old sukran card no           11:25 PM, 20th Feb                   Mohammad                   i will de link this 1600000302134125           11:27 PM, 20th Feb                   Mohammad                   then you can link the old one           11:27 PM, 20th Feb                     Wriggly  Pen                    How can i           11:27 PM, 20th Feb                   Mohammad                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:     1- Log in your account.  2- Go to My account > Shukran > Link your account here.  3- Follow the provided steps on the webpage           11:28 PM, 20th Feb                     Wriggly  Pen                    What will happen to my order           11:28 PM, 20th Feb                     Wriggly  Pen                    Can u send link           11:30 PM, 20th Feb                   Mohammad                   sorry we do not have the link for this           11:31 PM, 20th Feb                   Mohammad                   i can delink the current shukran in your account           11:32 PM, 20th Feb                   Mohammad                   should i do that ?           11:32 PM, 20th Feb                   Mohammad                   please confirm me           11:32 PM, 20th Feb                     Wriggly  Pen                    My order will come yea           11:32 PM, 20th Feb                     Wriggly  Pen                    if u delink it now           11:33 PM, 20th Feb                   Mohammad                   yes it will come           11:33 PM, 20th Feb                     Wriggly  Pen                    Ok n can i earn points for it           11:33 PM, 20th Feb                     Wriggly  Pen                    in my old sukran           11:33 PM, 20th Feb                   Mohammad                   no if i delink points will not come           11:33 PM, 20th Feb                   Mohammad                   yo ucan do one thing           11:33 PM, 20th Feb                   Mohammad                   first let the order delivered           11:33 PM, 20th Feb                   Mohammad                   and you can come on chat           11:33 PM, 20th Feb                   Mohammad                   and ask for delink           11:34 PM, 20th Feb                     Wriggly  Pen                    Then anyways points wont come           11:34 PM, 20th Feb                     Wriggly  Pen                    to my old one           11:34 PM, 20th Feb                   Mohammad                   yes not on old it will come on new one           11:34 PM, 20th Feb                     Wriggly  Pen                    I cant make it 1           11:35 PM, 20th Feb                   Mohammad                   no it can not be done           11:35 PM, 20th Feb                     Wriggly  Pen                    Ok           11:36 PM, 20th Feb                   Mohammad                   Is there anything else I can help ?           11:36 PM, 20th Feb                     Wriggly  Pen                    No thx           11:36 PM, 20th Feb                   Mohammad                   welcome           11:36 PM, 20th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:36 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2131603