Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 19:15:10 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi there, i would like to enquire about your return policy. I did not understand what i have read on your page           11:07 PM, 20th Feb                     User                    If i order online and pay by knet or cash what would be the form of the refund if i wanted to return any items?           11:08 PM, 20th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            11:08 PM, 20th Feb                     User                    Hi if i order online and pay by knet or cash what would be the form of the refund if i wanted to return any items?           11:09 PM, 20th Feb                   Mohammad                   if you pay by cash then refund will be in my credit or refund voucher           11:10 PM, 20th Feb                   Mohammad                   and if you pay by knet some time in knet and some time in my credit           11:10 PM, 20th Feb                     User                    What do you mean sometime           11:11 PM, 20th Feb                   Mohammad                   it is system generated           11:11 PM, 20th Feb                   Mohammad                   if you are registered then knet           11:11 PM, 20th Feb                   Mohammad                   non registered my credit           11:11 PM, 20th Feb                     User                    Registered meaning to have an account in max?           11:12 PM, 20th Feb                   Mohammad                   yes a registered account           11:12 PM, 20th Feb                     User                    Ok so if i register and order online and pay by knet i will be able to get a knet refund for sure??           11:13 PM, 20th Feb                     User                    i want to make sure because i dont accept voucher or credit           11:14 PM, 20th Feb                   Mohammad                   yes right           11:14 PM, 20th Feb                     User                    Okay thanks           11:14 PM, 20th Feb                   Mohammad                   welcome           11:14 PM, 20th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:14 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2131544