Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 18:56:41 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I need to return few items from my online order           10:38 PM, 20th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:38 PM, 20th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           10:38 PM, 20th Feb                     User                    LM907948726           10:40 PM, 20th Feb                   Mohammad                   Please allow me to check it for you.            10:41 PM, 20th Feb                   Mohammad                   wrong number           10:41 PM, 20th Feb                   Mohammad                   please check it once           10:41 PM, 20th Feb                     User                    Its right           10:43 PM, 20th Feb                     User                             10:43 PM, 20th Feb                   Mohammad                   please share your email           10:45 PM, 20th Feb                     User                    [email-masked]           10:45 PM, 20th Feb                   Mohammad                   please wait           10:47 PM, 20th Feb                     User                    Ok           10:49 PM, 20th Feb                   Mohammad                   this is the order number 9636401178           10:49 PM, 20th Feb                   Mohammad                   you are giving the tracking           10:49 PM, 20th Feb                   Mohammad                   now i will check it           10:49 PM, 20th Feb                   Mohammad                   please hold           10:49 PM, 20th Feb                   Mohammad                   yes you pick it up it is arrived at pick up location           10:49 PM, 20th Feb                     User                    I need to return few items so wats procedure for that           10:50 PM, 20th Feb                   Mohammad                   first you need to collect the items           10:52 PM, 20th Feb                   Mohammad                   then yo ucan raise a return request online           10:52 PM, 20th Feb                     User                    I already collected it           10:52 PM, 20th Feb                   Mohammad                   ok what are the items ?           10:52 PM, 20th Feb                     User                    Where do i raise a request?           10:53 PM, 20th Feb                   Mohammad                   login in your account           10:53 PM, 20th Feb                   Mohammad                   go on latest orders           10:53 PM, 20th Feb                     User                    I need to return sipper           10:53 PM, 20th Feb                   Mohammad                   select the items and select return           10:53 PM, 20th Feb                   Mohammad                   request will be created           10:53 PM, 20th Feb                     User                    Ok           10:53 PM, 20th Feb                   Mohammad                   Is there anything else I can help ?           10:53 PM, 20th Feb                     User                    No           10:54 PM, 20th Feb                   Mohammad                   welcome           10:56 PM, 20th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:56 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2131487