Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 16:53:02 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I need to reschedule an order           08:35 PM, 20th Feb                     User                    Also a bit annoyed that my order was not delivered           08:36 PM, 20th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            08:38 PM, 20th Feb                     User                    I did not receive my scheduled delivery today           08:40 PM, 20th Feb                     User                    Do I have to wait 5mins for every reply.           08:44 PM, 20th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           08:46 PM, 20th Feb                   Mohammad                   sorry for delay           08:46 PM, 20th Feb                     User                    Order no: 6274573678           08:46 PM, 20th Feb                   Mohammad                   Please allow me to check it for you.            08:47 PM, 20th Feb                   Mohammad                   It will be delivered please be assured           08:47 PM, 20th Feb                   Mohammad                   courier was out for delivery but not delivered due to some reasons           08:48 PM, 20th Feb                     User                    When it was meant to be here today and I waited in all-day.           08:48 PM, 20th Feb                     User                    What reason.           08:48 PM, 20th Feb                     User                    The courier has had the delivery since Thursday it should have been delivered before now.           08:49 PM, 20th Feb                   Mohammad                   we need to check with courier and tell to deliver it soon           08:49 PM, 20th Feb                   Mohammad                   Is there anything else I can help ?           08:49 PM, 20th Feb                     User                    I need it delivered tomorrow morning.           08:49 PM, 20th Feb                   Mohammad                   we will surely do our best           08:50 PM, 20th Feb                   Mohammad                   Is there anything else I can help ?           08:50 PM, 20th Feb                     User                    When is my package being delivered           08:50 PM, 20th Feb                   Mohammad                   by tomorrow           08:51 PM, 20th Feb                   Mohammad                   for sure           08:51 PM, 20th Feb                     User                    Ok           08:51 PM, 20th Feb                     User                    Thank you           08:51 PM, 20th Feb                   Mohammad                   welcome           08:52 PM, 20th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:52 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2131060