Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 23:39:32 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey           03:26 AM, 20th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            03:27 AM, 20th Feb                     User                    I am trying to login in but it is not connecting           03:27 AM, 20th Feb                   Mohammad                   you can reset the password           03:27 AM, 20th Feb                     User                    I did but nothing happen           03:27 AM, 20th Feb                   Mohammad                   please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address. 3. Check your registered email inbox/spam folder. 4. Click on the password reset link and change your password. 5. You can login now with your new password           03:27 AM, 20th Feb                     User                    I’m not getting email on my mail           03:28 AM, 20th Feb                   Mohammad                   what email you used ?           03:28 AM, 20th Feb                     User                    [email-masked]           03:28 AM, 20th Feb                   Mohammad                   tell me any one order number ?           03:29 AM, 20th Feb                     User                    U want my phone number??           03:30 AM, 20th Feb                   Mohammad                   no your order number any one           03:30 AM, 20th Feb                   Mohammad                   have you order previously ?           03:30 AM, 20th Feb                     User                    I didn’t remember any order number           03:30 AM, 20th Feb                   Mohammad                   ok give me phone number you have used in this shopping account           03:31 AM, 20th Feb                     User                    0553351872 or 0527377783           03:31 AM, 20th Feb                   Mohammad                   please be on hold           03:31 AM, 20th Feb                     User                    Okay           03:32 AM, 20th Feb                   Mohammad                   no i can not find any ID from both the numbers and email           03:32 AM, 20th Feb                   Mohammad                   do you have other email also ?           03:32 AM, 20th Feb                     User                    [email-masked]           03:33 AM, 20th Feb                   Mohammad                   no sorry this is also not registered ?           03:34 AM, 20th Feb                   Mohammad                   you can check your email you can find the order number in that           03:34 AM, 20th Feb                     User                    They r showing me I’m registered with [email-masked]           03:34 AM, 20th Feb                   Mohammad                   yes now it is showing           03:35 AM, 20th Feb                   Mohammad                   Please type a in small in [email-masked]           03:35 AM, 20th Feb                   Mohammad                   i guess you are typing A in capital that is why you are getting the email           03:36 AM, 20th Feb                     User                    Okay I’ll try           03:36 AM, 20th Feb                   Mohammad                   sure           03:36 AM, 20th Feb                   Mohammad                   Is there anything else I can help ?           03:36 AM, 20th Feb                     User                    I did but I didn’t get any mail           03:38 AM, 20th Feb                   Mohammad                   you will receive it take some time           03:38 AM, 20th Feb                     User                    Okay I’m waiting           03:38 AM, 20th Feb                   Mohammad                   ok if you still find any difficulty you can come on chat           03:39 AM, 20th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:39 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127162