Subject: New Reply Received - RE: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 11:50:53 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.  RE: We’ve received your return request.  Ticket comment <div dir="auto">hi your team is collect the items which I apply for return on 11 of February but still you are not refunded my money. please take same action for this I really disappointed fir your services. thank you. </div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>From: Max &lt;[email-masked]&gt; </div>
<div>Date: 13/02/2021  2:22 am  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2082124] - RE: We’ve received your return request. </div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Fatima,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that as per the current tracking status it is showing that item has been collected on 11/02/2021 by the courier. ​Now the item will be sent back to the warehouse and as the item will reach warehouse after the quality check within 1-2 business days your amount for BHD 15.00 will be refunded back to your my credit account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2082124